Respect at all times
Any form of verbal or emotional abuse is never okay
24 hours email response - Return all calls - Targeted and brief meetings
Give them the tools and skills they need.
Share only what is needed
No information overload! It destroys their focus.
Positive feed back
Tell them! Especially when they get it right!
Give them space!
It stimulates creativity and positive initiative.
Don't share personal problems! It's a PA, not a shrink!
Give them what they need to be effective!
Get them involved!
Reward them for successes! Celebrate victories!
To their feed back and to their needs. Care! Make behavior changes when needed!